The management of chronic disease states requires personalized care from knowledgeable and caring healthcare providers. Transcript Specialty Pharmacy, we provide clinical expertise in the provision of medication therapy. The management, preparation, handling, shipping and storage of these medications often require special care. Our programs are designed to help assure positive outcomes for the patients through coordinated care between prescribers, patients and our pharmacists.
Our specialty medications and personalized service team’s goal is to ensure you received the high touch and individualized care to help manage your serious health / complex chronic condition. We will provide you with comprehensive, coordinate delivery and support services through our clinical expertise cornerstone found in our Treatment Adherence Program.
We are here to help
We help you manage the health insurance for your medications. We help you manage the details so your condition does not manage you.
This program is individualized to each patient care management to control and monitor drug interactions including side effects, patient support and education.
Features of this program include but are not limited to:
- Special packaging of medications to assist with therapy compliance
- Mobile application refill medication reminder via text / email
- A dedicated Pharmacy Support Team assigned to each patient for telephone or face to face counsel
- Mid-therapy calls for select medications / disease states to address potential adverse effects or adherence issues
Patient Assistance Program
Recognizing that for some patients the financial burden can be an obstacle to adherence, we have a staff of trained reimbursement specialists who are available to provide assistance in this area. These specialists work with drug manufacturers on co-pay assistance programs, government agencies and various patient advocacy groups to help overcome financial issues.
Prior Authorization Assistance
Prior authorizations are very common in the world of specialty pharmacy, since these drugs may be higher cost than other medications physician prescribes. This means that insurance carriers want to closely oversee the prescribing process. Fortunately, Transcript Pharmacy highly trained Prior Authorization team members also have the knowledge necessary to fill out paperwork accurately and quickly. This helps ensure the patients can receive rapid access to the drugs that’s prescribed. We have an entire pharmacist-led team dedicated to managing this process. These individuals have the training and specialized knowledge needed to request the right information to work with the insurance company directly. Transcript Pharmacy can take on much of the work involved in securing prior authorizations for the patients, easing this burden so that the patient and physician can focus on achieving quality care.
- Insurance Benefits Investigation
- Prescription intake and triaging services
- Customized compliance reports to prescribers and payors
- Care Alerts – trigger report sent to case managers and prescribers of significant events
- Medical Equipments
- Behavioral / Mental Health
- Chronic renal failure
- Crohn’s disease
- Cystic Fibrosis
- Deep vein thrombosis
- Growth hormone deficiency
- HIV / AIDS
- Multiple sclerosis
- Osteoporosis / Osteoarthritis
- Pain management
- Pulmonary diseases
- Rheumatoid Arthritis